COMPANY POLICIES

A 50% non-refundable deposit is required for ALL custom orders.

Processing and construction of all orders will begin once a deposit has been placed.

Deposits & payments are accepted through Square Invoices.

Processing time for small orders (5 items & under) is 7-14 business days.

Processing time for bulk orders (6 or more items) is 14-28 business days. (Details will be discussed before construction)

ALL RUSH ORDERS will have a 20% service fee.

Rush orders are optional and accepted only at owner's discretion.

ALL customers will receive a template of the design before the order is started.

ALL ORDERS ARE FINAL, except if flaws of craftsmanship are found at completion/delivery of the order.